Frequently Asked Questions
Find comprehensive answers regarding membership access, course delivery, billing, and refunds.
How long has OwnDream been established and what is Ryan Messer's background?
OwnDream was founded in 2021 and has guided individuals and couples for over 5 years. Director Ryan Messer brings over 10 years of professional interpersonal counseling, relationship facilitation, and family systems leadership, having supported more than 1,800 couples and individuals worldwide.
Are coaching sessions and course materials fully online?
Yes! All courses, workbooks, video materials, and private 1-on-1 coaching sessions are conducted 100% securely online. You can join from the privacy and comfort of your home anywhere in the world.
What currency are the plans billed in?
All fees are listed and billed in US Dollars (USD $). If your card is issued in another currency, your bank will convert the payment automatically using current market rates.
What is your refund policy?
We stand behind our coaching with an unconditional 14-day satisfaction refund guarantee. If you feel the curriculum or format is not the right fit within 14 days of purchase, contact support@owndream.shop for a full refund.
Can I participate individually if my partner isn't ready yet?
Absolutely. Over 40% of our clients begin coaching individually. Shifting your own communication habits and emotional responses frequently creates positive ripple effects throughout the entire relationship.
How can I contact customer support or schedule an inquiry?
You can reach us directly by emailing support@owndream.shop or calling (225) 677-8854 during office hours (Monday – Friday, 9:00 AM – 6:00 PM CST).
Still have questions?
Our dedicated customer support team is on standby to assist you with any questions or account inquiries.
Contact Support Team